Shipping & Returns
We can ship to virtually any address in the world. Foreign orders have additional shipping charges, based on the weight of the shipment, where it is being shipped, and the speed of delivery requested.
Standard Shipping Rates for the Contiguous United States (AK, HI and PR have additional shipping charges*):
- Orders under $50.00 = $8.00 shipping & handling
- Orders $50.00 to $99.99 = $10.00 shipping & handling
- Orders $100.00 - $999.99 = 10% shipping & handling (e.g. a $240.00 order is $24.00 shipping & handling)
- Orders $1,000 and up = 9% shipping & handling
*Orders that are shipped to Alaska, Hawaii and Puerto Rico require additional shipping charges. The additional charges depend on the weight of the shipment as well as the service level (USPS or UPS) required. You will be contacted prior to shipping with your options and the cost involved.
If your order arrives damaged the first step is to save all packaging and report the damage to the carrier. If you need assistance with this please call our office.
You may return most new, unopened items within 30 days of delivery for a full refund, less shipping charges and a restocking charge. We'll cover the cost of ground return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). There are no returns on custom orders that were shipped as ordered. Please contact us for instructions prior to making a return.